We accept returns within 30 days of the original ship date for items in brand new condition, with original tags, and free of pet hair and odor. Refunds will be issued to your original form of payment (excluding original shipping fees).
We want the perfect fit for your pup. That's why we offer a Right Size Guarantee, with one free exchange for a different size for non-personalized apparel and accessories.

Please note:
• Personalized items are final sale unless we made a mistake
• Customers are responsible for return shipping unless the item is damaged or incorrect
• Returns are not accepted after 60 days